What’s happening in the world of e-hotelier?

• Rack Brochure: Rest in Peace January 30, 2012
  Today's Discussion Article: I remember my first ad agency assignment in hospitality, some 30 years ago, to design and produce a ‘rack brochure' for the Inn on the Park Hotel in Toronto. At the time, the project was considered the quintessential component of their marketing plan, requiring both significant design effort and budget given the su […]
• Social Hospitality Principles Defined and Explained by Chris Brogan and The Roger Smith Hotel January 30, 2012
  Chris Brogan recently found himself exploring Oslo, Norway after a conference. He wanted to buy some gifts for his children back home, but didn't know where to shop. So he spent much of the afternoon walking by store after store, not sure where to find the perfect item (and spend his money). Finally, one shopkeeper came out of her boutique, began talkin […]
• A New �Golden Age of Travel� Will Create Jobs Worldwide and Boost the Global Economy January 30, 2012
  In a global study released at the World Economic Forum, it was revealed that international travel is considered even more important than the Internet, TV/movies, or political diplomacy at stimulating the economy and breaking down cultural barriers.
• Turning Customers Into Fans and Followers January 30, 2012
• Guess Who Gets to Deal with Hotel Room Bedbugs January 30, 2012
  A room for a midweek night starts at $695 and can soar up to $4,500 for a suite, but this particular hotel on Central Park South may have a problem commonly, if unfairly, associated with more low-rent lodging - bedbugs. And it may also have a bigger issue - grumbling workers. By Joseph Berger